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Breakout Tracks

Card Trends and Opportunities
Customer Loyalty and Engagement
Emerging and Mobile Payments
Regulation and Risk

Who You'll Meet

Join more than 700 peers in the cards and payments industry, including card issuers, payment networks, industry analysts, ISOs, and payments product and service providers, responsible for credit cards, loyalty and points programs, emerging payments, payment business strategies, marketing, operations and technology.

Click here to see last year's attendees.
Exhibit space and sponsorships are available.


Boca Raton Resort -
A Waldorf Astoria Resort

501 East Camino Real
Boca Raton, FL 33432

Conference Agenda

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Thursday, May 10, 2012

7:30 AM - 8:15 AM

BREAKFAST BRIEFING- THE EVOLVING LOYALTY LANDSCAPE: HOW FINANCIAL SERVICES CAN GENERATE REVENUES AND IMPROVE THE CUSTOMER EXPERIENCE, THROUGH INNOVATIVE NEW TECHNOLOGY

Don Hughes CIO, KOBIE MARKETING

 Room: Royal Dublin

Sponsored by:

The Evolving Loyalty Landscape: How Financial Services can Generate Revenues and Improve the Customer Experience, Through Innovative New Technology  

The focus on understanding and delivering an effective customer experience is paramount, especially in a highly competitive and diversified industry such as the financial services.  Many organizations today struggle with a pre-existing legacy system, as well as determining the best technology strategy and integration approach.

Join Don Hughes, CIO of Kobie Marketing for unique insights into technology services that deliver the best results for your organization. Don will provide an overview of the best strategies in the marketplace today, generate lively discussion with attendees regarding best practices and deliver bold predictions about new technologies that are on the horizon. 

If you're looking to replace your existing technology platform, install system upgrades or integrate with a 3rd party provider, you don’t' want to miss this session.

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