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Breakout Tracks
Card Trends and OpportunitiesCustomer Loyalty and Engagement
Emerging and Mobile Payments
Regulation and Risk
Who You'll Meet
Join more than 700 peers in the cards and payments industry, including card issuers, payment networks, industry analysts, ISOs, and payments product and service providers, responsible for credit cards, loyalty and points programs, emerging payments, payment business strategies, marketing, operations and technology.
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Boca Raton Resort -
A Waldorf Astoria Resort
501 East Camino Real
Boca Raton, FL 33432
Conference Agenda
Thursday, May 10, 2012
THE GROWING UDAAP RISK FOR REWARDS PROGRAMS
Rewards programs have traditionally not posed significant compliance or reputation risks to institutions offering them. However, rewards programs are emerging as a growing area of UDAAP and reputation risk. Regulators, including the CFPB, have begun to look very closely at these programs, including how they are structured, what information is communicated to customers, how well they are operationally managed, and what value these product truly provide to a customer. This session will include a discussion of evolving key risks of these programs, and we will share proactive strategies institutions can take to mitigate these emerging risks.