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Breakout Tracks

Card Trends and Opportunities
Customer Loyalty and Engagement
Emerging and Mobile Payments
Regulation and Risk

Who You'll Meet

Join more than 700 peers in the cards and payments industry, including card issuers, payment networks, industry analysts, ISOs, and payments product and service providers, responsible for credit cards, loyalty and points programs, emerging payments, payment business strategies, marketing, operations and technology.

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Exhibit space and sponsorships are available.


Boca Raton Resort -
A Waldorf Astoria Resort

501 East Camino Real
Boca Raton, FL 33432

Conference Agenda

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Tuesday, May 8, 2012

1:00 PM - 3:00 PM

WORKSHOP A: CONSIDERATIONS TO ENSURE YOUR PAYMENT PRODUCT CHANGES ARE SUCCESSFUL

Workshop Leader: Sarah Hartman Senior Director, TSYS
Workshop Leader: Shannon Gill Director Global Product, TSYS

This interactive workshop is designed for product managers and product owners of payment card products (FIs and retailers) who are considering adding new payment products or making enhancements to existing payment products.   Discussion points include: Consumer research; legal and regulatory considerations; industry and competitor trends; financial costs and benefits; system and operational considerations; set-up and ongoing support needed; advantages of pilot programs; marketing and promotional plans; and importance of analyzing and measuring results.

KEY TAKEAWAYS: Using information available from consumer research, we'll take a sample product enhancement(s) and identify and discuss the various steps necessary to be successful.  

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