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Venue

Omni Orlando Resort at ChampionsGate
1500 Masters Blvd
ChampionsGate, Florida 33896

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Tuesday, May 8, 2012

1:00 PM - 3:00 PM

WORKSHOP B: DEBIT AND CREDIT PRODUCT INNOVATION FOR AN INTEGRATED CUSTOMER FUTURE

Workshop Leader: Bill Anderson, Managing Director, FG SOLUTIONS
Workshop Leader: Dave Olson, Managing Director, FG SOLUTIONS

Will phone, fob or fingerprint change the way customers purchase point of sale goods and services?  Are today’s debit and credit card products the right customer alternatives as “cards” become less relevant?   Can banks make it easier for their customers to make purchases and maximize the value of their banking relationship?  And will banks ever manifest this relationship in integrated card products?  This workshop will engage participants in discussions of the drivers of change, product innovations that may be necessary to meet future customer needs, and what can be done right now to create a customer-centric orientation for transaction products of the future.

KEY TAKEAWAY: Business case support and innovation ideas that can bridge the gap between today’s marketplace and your vision for the future of transaction products. 

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