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Tuesday, April 9, 2013

2:00 PM - 2:45 PM
Track: Regulation and Risk (Sponsored by: Ernst & Young ) View Track

DR. JEKYLL OR MR. HYDE? THE CHANGING FACE OF PAYMENTS FRAUD – AND STRATEGIES TO FIGHT BACK

Stephanie Fuoco, Risk Manager, FISERV
Kristen Hinton, Debit & Prepaid Portfolio Manager, VYSTAR CREDIT UNION

 It’s difficult to know when, where, or why fraud will take place, but it’s certain to eventually rear its ugly head.  That’s because fraudsters lurk near every transaction.  Financial institutions run the risk of being overrun by payments fraud if they are unable to identify benign activity from criminal acts. But who are today’s fraudsters – and is their profile changing?  What new shapes is fraud taking? And what can your financial institution do to recognize it and fight back? This session will talk about the latest fraud trends and strategies you can use to proactively support your payments channels. Find out how prevention strategies can become tangible business differentiators that improve customer satisfaction while reducing your fraud losses.

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