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Swissotel Chicago
323 East Wacker Drive
Chicago, IL 60601
Tel: 888-73-SWISS

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Tuesday, October 22, 2013

10:30 a.m. - 11:15 a.m.

HOT TOPICS IN CFPB EXAMINATIONS AND HOW TO PREPARE FOR THEM

Christopher J. Willis, Partner, BALLARD SPAHR LLC
Brad Schecter, Director and Senior Counsel, Law and Compliance Department, DISCOVER

In this session, our speakers will discuss a series of specific "hot topics" for CFPB examinations, based on their experiences with the CFPB.  Each area will be accompanied by guidance about how to mitigate the potential risks in advance of a CFPB examination or enforcement investigation.  The hot topics will include:

  • Handling and tracking complaints
  • Dealing with C&D and do-not-call requests
  • Statements about credit reporting
  • How to handle time-barred debt
  • Vendor oversight from the perspective of both debt owners and collection agencies

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