Download Brochure

Venue

Swissotel Chicago
323 East Wacker Drive
Chicago, IL 60601
Tel: 888-73-SWISS

Interesting in Sponsoring?

To find out how to customize a sponsorship/exhibit package which is most appropriate for your institution, contact Melissa Buono-Sefic at (212) 803-6067.

Share |

Tuesday, October 22, 2013

2:45 p.m. - 3:30 p.m.
Track: Technology View Track

SPEECH ANALYTICS: A STRATEGY TO TRANSFORM CUSTOMER EXPERIENCE AND ENSURE BETTER COMPLIANCE

Dean Nicolacakis, Partner, Financial Services, PRICEWATERHOUSECOOPERS LLP
  • What a successful speech analytics program looks like

  • Practical case-study examples of how the technology is used and the results

  • Key speech analytics players and future trends what makes sense for your use today

>> Submit a question to this session's speakers

>> Return to Agenda