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Venue

Swissotel Chicago
323 East Wacker Drive
Chicago, IL 60601
Tel: 888-73-SWISS

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To find out how to customize a sponsorship/exhibit package which is most appropriate for your institution, contact Melissa Buono-Sefic at (212) 803-6067.

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Tuesday, October 22, 2013

2:45 p.m. - 3:30 p.m.
Track: Compliance/Operational Risk Management View Track

STRATEGIES FOR MANAGING CLIENT AUDITS

Joseph Kirkpatrick, Managing Partner, KIRKPATRICKPRICE, LLC
Lisa Simoneau, Vice President of Operations, LAMONT, HANLEY & ASSOCIATES

In today’s compliance environment, receivables management firms often feel like they spend all of their time performing client audits rather than their core function. They seem to be asked variations of the same questions by multiple clients, creating a revolving door process with each client.

This session will teach agencies how to proactively answer compliance and security questions before they are asked. Agencies will learn proper risk assessment methods to accurately and confidently report their compliance information to stakeholders.

In addition, this session will share productivity tools meant to optimize the organization of documentation commonly requested. These tools will provide agencies with the ability to map their answers with the questionnaires.

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