Download Brochure

Venue

Swissotel Chicago
323 East Wacker Drive
Chicago, IL 60601
Tel: 888-73-SWISS

Interesting in Sponsoring?

To find out how to customize a sponsorship/exhibit package which is most appropriate for your institution, contact Melissa Buono-Sefic at (212) 803-6067.

Share |

Tuesday, October 22, 2013

4:45 p.m. - 5:30 p.m.
Track: Compliance/Operational Risk Management View Track

REAL LIFE EXAMPLES OF SPEECH ANALYTICS FOR IMPROVING AGENT PERFORMANCE

Marc Cataldo, Director, Credit and Collections, CALLMINER
Steve Flite, Senior Director, FBCS, INC.

>> Submit a question to this session's speakers

>> Return to Agenda