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Venue

Fontainebleau Miami Beach
4441 Collins Avenue
Miami Beach, FL 33140

Conference Agenda

Sunday, March 13, 2011

8:00 AM -
Registration Opens
9:00 AM - 12:00 PM
ACA Workshop: Collection Floor Management
Instructor: Harry Strausser III, President, REMIT CORPORATION
2:00 PM - 3:45PM
CONSUMER CREDIT DEFAULT – NOW WHAT? Workshop
Workshop Leader: Frederic I. Weinberg, Esquire, Managing Partner, Gordon & Weinberg, P.C., BOARD OF GOVERNORS, COMMERCIAL LAW LEAGUE OF AMERICA
Panelist: Brad McCurnin, Co-Founder and Co-President, HARVEST STRATEGY GROUP
Panelist: Randy Slovin, Partner, SLOVIN & ASSOCIATES CO.,
2:00 PM - 3:45PM
Closed-door Peer Collaboration (Credit Grantors Only)
4:00 PM - 5:00 PM
An Economic Outlook and the Impact on Consumers
Wayne Best, Chief Economist, VISA INC.
5:00 PM - 7:00 PM
Opening Welcome Reception

Monday, March 14, 2011

Click on a track to view full breakout session details
Strategy/Operations Regulation, Legislation and Debt Sales Credit Risk
7:00 AM -
Registration & Breakfast
7:30 AM - 8:15 AM
Breakfast Seminar: Impact the Bottom Line with Innovative Applications and Analytics
Cheryl Miller, Client Services Partner, FICO

Presented by:

8:20 AM - 8:30 AM
Chairman’s Opening Remarks
Cheryl Miller, Client Services Partner, FICO
8:30 AM -
Reflections on the theme..... "When You Are Up To Your Back End In Alligators, It's Hard To Remember That The Objective Was To Drain The Swamp"
Jacob vanBrandwijk, Vice President, Retail Collections and Recovery, U.S. BANK
9:00 AM -
Seeing Your Future through a Regulator's Prism
Moderator: Rozanne Andersen, Attorney, MORRISON FENSKE & SUND, P.A.
Panelist: William Lund, Superintendent, MAINE BUREAU OF CONSUMER CREDIT PROTECTION
Panelist: Laura Udis, Administrator, COLORADO FAIR DEBT COLLECTION PRACTICES ACT
10:00 AM -
Networking Break
10:30 AM -
Open Dialog: Attorneys General Discussion Continued...
Moderator: Kim S. Bonn, Strategic Business Unit Operations Director, XEROX BUSINESS SERVICES, LLC
Panelist: David Cherner, Corporate Counsel, Director of State Government Affairs, ACA INTERNATIONAL
Panelist: Andrew Spark, Assistant Attorney General, FLORIDA ATTORNEY GENERAL
11:30 AM -
The Strategic Linkage Between Risk Management and Collections
Bruce Harris, Vice President and Chief Risk and Strategy Officer, North America Region, VW FINANCIAL SERVICES
12:15 PM -
Lunch
12:15 PM - 1:30 PM
Industry Innovation Session Luncheon: Using Automated Scorecards to Optimize Collections, Improve Collector Performance and Mitigate Risk
Michelle Craft, Vice President Marketing, CALLMINER
Mike Mathis, President, SENTRY CREDIT

Sponsored by:

2:00 PM -
Track: Regulation, Legislation and Debt Sales View Track Bankruptcy Recoveries and The Supreme Court: How Recent Decisions Will Impact Your Future Recoveries
Thomas A. Lee III, Managing Partner, BECKET & LEE LLP
2:00 PM -
Track: Strategy/Operations View Track Optimizing Resolutions: Knowing What to Do with the Cues Borrowers Give You
Seth Carter, Vice President of Consumer Psychology and Collection Sciences, ALTISOURCE PORTFOLIO SOLUTIONS, S.A.
2:00 PM -
Track: Credit Risk View Track Concentration Risk Management in 2011
Tony Ferris, ERM Officer, BELLCO CREDIT UNION
2:30 PM -
Track: Credit Risk View Track Potential Pitfalls to Credit Models in an Improving Economic Environment
Daniel Parry, Co-Founder, EVP, Chief Credit Officer, EXETER FINANCE CORP
2:30 PM -
Track: Regulation, Legislation and Debt Sales View Track Debt Sales/Secondary Market Session
Sean McVity, Managing Partner, GARNET CAPITAL ADVISORS, LLC
Panelist: Seth Cohen, Managing Director, CARVAL INVESTORS
Panelist: Bryan Faliero, Director, SHERMAN CAPITAL MARKETS
2:30 PM -
Track: Strategy/Operations View Track Opportunities and Challenges of a Customer-Centric Approach to Collections
Moderator: Brian Reiss, Managing Director - U.S. Practice, BRIDGEFORCE, INC.
Panelist: Robert DiGennaro, Co-Chairman of the Board, PRECISION RECOVERY ANALYTICS
Panelist: David Edelson, Director, Collection Operations, BARCLAYS BANK
Panelist: Amit Nayar, Senior Manager, Strategy Development, TD BANK GROUP
Panelist: Arthur Woodcock, Vice President, JOHN DEERE FINANCIAL
3:00 PM -
Track: Credit Risk View Track Emerging Fraud Loss Trends and the Capabilities Required to Control Them
Dale Daley, Director of Strategic Risk Product Development, TSYS
3:30 PM -
Track: Strategy/Operations View Track Track: Regulation, Legislation and Debt Sales View Track Track: Credit Risk View Track Networking Break
4:00 PM -
Track: Regulation, Legislation and Debt Sales View Track The Future of Debt Collection Enforcement Under Two Federal Agencies: the CFPB and FTC?
Panelist: David Medine, Partner, WILMERHALE
Panelist: Barbara Sinsley, Partner, BARRON, NEWBURGER, & SINSLEY PLLC
4:00 PM -
Track: Credit Risk View Track Lifecycle Management Efficiency Strategies for the Next Decade
Panelist: Melton Knight, VP, Risk & Fraud Management, MASTERCARD ADVISORS
Panelist: Rick Openshaw, Senior Vice President, Risk & Fraud Management, MASTERCARD ADVISORS
4:00 PM -
Track: Strategy/Operations View Track What’s to come? The Future of Mortgage Servicing
Raymond S. Barbone, EVP, Mortgage Services, BANKUNITED
4:30PM - 5:15PM
Track: Strategy/Operations View Track Unique Collections Solution Helps Dell Financial Services Maintain Momentum in a Tough Credit Environment
Kevin Smith, Sr. Consumer Collections Manager, DELL FINANCIAL SERVICES
4:45 PM - 5:30 PM
Track: Regulation, Legislation and Debt Sales View Track FDCPA Disclosure Prohibitions; From Leaving Messages to Communicating with Debt Matching Services
Panelist: Robby Birnbaum, Attorney, GREENSPOON MARDER, P.A.
Panelist: Christopher P. Meier, Esq. , GREENSPOON MARDER, P.A.
4:45 PM -
Track: Credit Risk View Track Case Study: How Paychex Decreased Fraud Losses in Turbulent Times
Jody Allison, Risk Management Collections Manager, PAYCHEX, INC.
5:30 PM -
Reception

Tuesday, March 15, 2011

8:20 AM - 8:30 AM
Chairman's Update
Cheryl Miller, Client Services Partner, FICO
8:30 AM - 10:30 AM
Technology Showcase with Live Demos

Sponsored by:

10:30 AM - 11:30 AM
RESET Your Buttons for Credit and Collections Professionals
Mary Elizabeth Murphy, CPCC, ORSCC, Managing Director and Owner, S.T.A.R. RESOURCES, A STRATEGIC LEARNING PARTNER FIRM
11:30 AM -
Conference Concludes