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Venue

Fontainebleau Miami Beach
4441 Collins Avenue
Miami Beach, FL 33140

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Tuesday, March 15, 2011

10:30 AM - 11:30 AM

RESET YOUR BUTTONS FOR CREDIT AND COLLECTIONS PROFESSIONALS

Mary Elizabeth Murphy, CPCC, ORSCC, Managing Director and Owner, S.T.A.R. RESOURCES, A STRATEGIC LEARNING PARTNER FIRM

"RESET Your Buttons" is a revolutionary new approach to behavioral styles in the workplace developed by Mary Elizabeth Murphy.  Our buttons get pushed every day in the workplace; the trick is in learning how to reset them and go about your day, your work week, and your life!  "RESET Your Buttons" teaches participants how to recognize their own emotional triggers, analyze their reactions to those triggers, and ultimately how to counter their effect on productivity, interpersonal relationships and work habits.

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