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Venue

Fontainebleau Miami Beach
4441 Collins Avenue
Miami Beach, FL 33140

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Friday, April 29, 2011

10:15 AM - 11:00 AM
Track: Loyalty and the Customer Experience View Track

GAME CHANGERS IN THE CARD INDUSTRY

Moderator: Troy Land, Director, Loyalty Services, FIS
Panelists: Hiram Carrington, VP, Senior Product Manager, Cards & ATM, CITY NATIONAL BANK
David Gremillion, VP, AMERICAN BANK AND TRUST
Damon Moorer, Vice President, Operations, ICBA BANCARD, INC. & TCM BANK, N.A.
Jennifer Nelson, CUCE, Branch Manager, AP FEDERAL CREDIT UNION

For all credit card issuers, 2010 was a year of change.  During this interactive panel session, we will explore what has worked for some issuers and open discussion for attendees to learn more about successful strategies that could include:

  • Entering the commercial card market and capturing small business market share
  • Separating the good cardholders from the great
  • Maintaining a balanced portfolio
  • Adhering to new regulatory guidelines
  • Successful marketing strategies

>> Submit a question to this session's speakers

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