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Venue

Bellagio Hotel & Casino
3600 Las Vegas Blvd South
Las Vegas, NV 89109

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Thursday, November 3, 2011

1:30 PM - 2:15 PM
Track: ATM View Track

RUNNING A LARGE BANK ATM NETWORK: LESSONS FROM THE LEADERS

Panelists: Lisa Meneau, Group VP, M&T BANK
Sally Reilly, SVP and Director of the ATM Channel, SOVEREIGN BANK
Alicia Moore, Head of ATM Banking, WELLS FARGO

Despite all the attention on card-based payments, ATMs and cash access remain a vital component of every bank’s retail delivery strategy.  In this free-form panel discussion, several large banks will discuss how their organizations view the ATM channel and the investments they are making.  Some of the key issues to be addressed include:

  • How many ATMs should a bank have?  Where?  With what functionality?
  • How well does deposit imaging work, from a bank and customer perspective?  Is it worth the cost?
  • What are best practices in ATM processing and servicing?

 

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