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Venue

Bellagio Hotel & Casino
3600 Las Vegas Blvd South
Las Vegas, NV 89109

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Friday, November 4, 2011

11:15 AM - 12:00 PM
Track: Prepaid View Track

INNOVATION TO DRIVE CUSTOMER RETENTION

Frank Kaplan, SVP, Sales & Business Development, NETSPEND, INC.

Online and mobile technology, along with CRM / loyalty platforms are essential to the growth and success of card programs – but, they are only part of the overall solution. NetSpend shares insights on how to use technology to build a user experience that is designed to meet the needs of a target market, but that can be customized for each individual user.

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