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Fontainebleau
Miami Beach

4441 Collins Avenue
Miami Beach, FL 33140
Tel: 800-548-8886

KEYNOTE SPEAKERS

Marcelo Aita Marcelo Aita
President and CEO
NCB Management Services, Inc.
Kim S. Bonn Kim S. Bonn
Director for Client Transitions
TELUS International
Michael T. Goins Michael T. Goins
Senior Manager
TD Auto Finance
Robert Hanna Robert Hanna
Director, Business Development
Weltman, Weinberg & Reis Co., LPA
Tom Henry Tom Henry
Director of Recovery Management & Strategy
Chase Card Services
Tony L'Abbate Tony L'Abbate
Senior Vice President, Operations Control
NCO
Thomas A. Lee III Thomas A. Lee III
Managing Partner
Becket & Lee LLP
Sean McVity Sean McVity
Managing Partner
Garnet Capital Advisors, LLC
David Ogletree David Ogletree
Senior Vendor Manager
Sprint
Brian Reiss Brian Reiss
President
Bridgeforce Inc.

FEATURED SPEAKERS

Rozanne Andersen Rozanne Andersen
Chief Compliance Officer and VP of Business Development
Ontario Systems
Tim Bauer Tim Bauer
Chief Executive Officer
Integrity Solution Services, Inc. (ISSI)
John Bedard John Bedard
Attorney
Bedard Law Group, P.C.
Robby Birnbaum Robby Birnbaum
Attorney
Greenspoon Marder, P.A.
Angela Blevins Angela Blevins
VP of Club Services, Customer Care
Bluegreen Corporation
Mike Caruana Mike Caruana
Director, Portfolio Services
Diamond Resorts International
Marc Cataldo Marc Cataldo
Director, Credit and Collections
CallMiner
Adam Cohen Adam Cohen
Co-Chairman/CEO
Phillips and Cohen
Keith Coulter Keith Coulter
CEO
CX-Analytics, LLC
John Culhane John Culhane
Partner
Ballard Spahr LLP
Paula Darling Paula Darling
CEO
Mined Systems, Inc.
Phillip W. Duff Phillip W. Duff
Founder & President
Lighthouse Consulting
@Pwduff
Stephanie Eidelman Stephanie Eidelman
President & CEO
The iA Institute
Bryan Faliero Bryan Faliero
Director
Sherman Financial Group, LLC
David R. Glezerman David R. Glezerman
AVP and Bursar
Temple University
Jack Gordon Jack Gordon
Founder
WebRecon
@WebRecon
William Grossman William Grossman
Senior Compliance Officer
M&T Bank
Robert Hanna Robert Hanna
Director, Business Development
Weltman, Weinberg & Reis Co., LPA
Patricia Hasson Patricia Hasson
President
Clarifi
Stefanie H. Jackman Stefanie H. Jackman
Partner
Ballard Spahr LLP
Nick Jarman Nick Jarman
President & COO
Delta Outsource Group
David J. Kaminski David J. Kaminski
Partner
Carlson & Messer LLP
Todd Lansky Todd Lansky
Managing Partner and COO
Resurgence Financial, LLC
Will Lund Will Lund
Superintendent
Maine - Bureau of Consumer Credit Protection
John McNamara John McNamara
Debt Collections Program Manager
CFPB
Sean McVity Sean McVity
Managing Partner
Garnet Capital Advisors, LLC
Christopher Meier, Esq. Christopher Meier, Esq.
Attorney
Greenspoon Marder, P.A.
David B. Mertz David B. Mertz
Managing Director - Compliance, Privacy and Risk
Global Debt Registry
Scott Miles Scott Miles
Director of Operations Process and Strategy
Dell Financial Services
Denise Norgle Denise Norgle
Vice President and General Counsel, U.S. Information Services
TransUnion
Craig Paterson Craig Paterson
VP BPO Management
GM Financial
Matt Scarborough Matt Scarborough
CEO
Bridgeforce
Paula-Rose Stark Paula-Rose Stark
Senior Principal
Promontory
Jan Stieger Jan Stieger
Executive Director
DBA International
Michael Thurman Michael Thurman
Partner
Loeb & Loeb LLP
@CPD_Attorney