Starbucks Renews Its Attention to Business Spending in Concur Pact
Starbucks has integrated its app with technology from corporate spending management company Concur, demonstrating the vast new uses of the coffee chain's mobile commerce offering.
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When it comes to free loyalty programs, financial institutions are suffering from revenue model challenges and low uptake, though it's a problem that can be fixed. more »
An image from the Marks & Spencer loyalty app
As Starbucks has proven for years, few retail interactions are more tailor-made for mobile payment than coffee sales. But when U.K.-based grocery chain Marks & Spencer launched its own coffee loyalty app in a 58-store trial in London, it chose to keep its menu much simpler. more »
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Howard Schultz, chairman, president and CEO of Starbucks
The Starbucks gift card is the foundation the coffee chain's mobile and rewards strategy, and for good reason. In 2013, one in eight Americans received a Starbucks gift card as a holiday gift. In 2014, it was one in seven. more »
Image: Bloomberg News
New, experimental consumer marketing programs have played a significant role in the way technology has upended the payment business in recent years. And Visa is looking to get in on the action. more »
Dwayne Spradlin, CEO of Buzz Points
As he assumes the role of CEO of 'buy local' offers company Buzz Points, Dwayne Spradlin predicts that certain trends in technology and consumer habits will breathe life into a loyalty model that has stagnated in the past. more »
Image: Bloomberg News
Starbucks Corp., which now handles 16% of its U.S. sales through its mobile app, revealed today just how dominant its position has become even as it plots new features such as preordering. more »
An ALLTM coupon
Retail ATM operator Cardtronics Inc. is testing a system that takes location-based offers, which are typically linked to a card account or a mobile app, and makes them available to consumers who may prefer to pay with cash. more »
Westpac's payment tag
An older mobile-wallet technology is getting fresh attention at Westpac Bank in New Zealand, which wants to encourage people without the latest iPhone or Android handset to make contactless mobile payments. more »
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