PaymentsSource

Merchant Acquiring

• Ingenico Sees 2009 Profit Drop From 2008

  PaymentsSource | March 18

  Ingenico SA, a France-based point-of-sale terminal maker, foresees a return to growth this year after posting declining revenue and profit results for 2009 compared with 2008.

• Who Pays For Merchant Losses?

  ISO & Agent Weekly | March 18

  If you are a merchant-level sales agent or an ISO that does not assume transaction risk, the prevailing assumption in the industry is that unless a company commits an act such as fraud, it does not need to pay for merchant losses such as charge-backs. The fact is, under a typical agreement, agents and ISOs may be liable for merchant losses under more innocent circumstances than fraud. [FREE]

• PCI Compliance: More Important Than Ever For ISOs To Educate Merchants

  ISO & Agent | March 18

  The "great recession," as some have dubbed the current tumultuous business environment, has ISOs seeing higher attrition rates as merchants scramble to find low-cost service providers regardless of service quality and reputation. [FREE]

• Balancing Training, Sales And Growth

  ISO & Agent | March 18

  How does an ISO or acquirer get more sales? One option is to put more salespeople on the street. Sometimes, though, just giving a salesperson an assigned territory is not enough. All salespeople need some level of training, if only to become better acquainted with a new product. [FREE]

• Back To School

  ISO & Agent | March 18

  Many agents were reluctant to spend time and funds to receive additional industry training when the economy was healthy, yet more agents are seeking education during the recession to improve their abilities to better compete for scarce business during more difficult financial times, observers note. [FREE]

• M&A Unease Waning As More Deals Emerge

  ISO & Agent | March 18

  Buyers and sellers of ISOs and merchant portfolios appear to have said good riddance to 2009 as merger-and-acquisition activity has picked up dramatically thus far this year. Acquisitions are one way an organization can grow or, in some cases, create a merchant-services company. Before the recession began in 2008, mergers and acquisitions abounded, only to be derailed by the weakened economy. [FREE]