12 Big ATM Developments in 2012
ATM operators have faced numerous lawsuits over whether their physical signs comply with ADA rules. This month, the president signed a new law that allows operators to display their fees on their screens instead. (Image: ThinkStock)
ATM makers Diebold, NCR and Wincor Nixdorf are testing and deploying smartphone software that interacts with the ATM. For example, Diebold lets users initiate transactions by using a phone's camera to scan a quick-response (QR) code on the ATM's screen. (Image: ThinkStock)
ATMs are also benefiting from the growing interest in prepaid cards. Some machines can dispense the cards to users. (Image: ThinkStock)
Some "cashless" ATMs place an emphasis on other teller services, providing information instead of $20 bills. (Image: ThinkStock)
JPMorgan Chase added its 100th kiosk that performs more teller functions. The machines dispense bills in multiple denominations and reduce costs for the bank. Chase estimates the machines could save it up to $500 million a year.
Banks such as Regions and Wells Fargo are combining their ATM networks with social networks. Wells Fargo's machines display its Twitter address to customers — Regions takes this a step further by allowing users to "Like" its Facebook page while they're standing at the ATM. (Image: ThinkStock)
Cardtronics spent the year expanding in Canada. Building on its 2011 purchase of Mr. Cash ATM Network, Cardtronics increased the coverage of its Allpoint network through a deal with 7-Eleven stores. Most recently, Cardtronics purchased Can-Do-Cash, which brings its Canadian ATM fleet to 1,840 machines. (Image: ThinkStock)
Much of the attention around the EMV chip-card standard has been in getting merchants to accept the cards. In September, MasterCard provided clarity to ATM operators by providing a guideline for ATMs to accept EMV cards. (Image: ThinkStock)
As banks upgrade their ATMs, they are not investing in the full set of features available. However, they are choosing machines that can be updated later on to include cutting-edge features. (Image: ThinkStock)
ATMs accept checks and bills for deposit, but where do coins go? Coinstar's kiosks fill this void. A deal with PayPal in May allows patrons to deposit coins at Coinstar machines and then spend the funds from PayPal accounts. (Image: ThinkStock)
ATMs, which typically dispense cash, instead accepted it to allow people to donate funds to the Red Cross to help victims of Hurricane Sandy. (Image: ThinkStock)
During the Olympics, Visa Europe removed all non-Visa ATMs from the Olympic Village. Its move drew some criticism from the ATM Industry Association. (Image: Bloomberg News)
ATMs do a lot more now than they did in 2011. They still accept deposits and dispense cash, but today a few also dispense prepaid cards, connect to Facebook, and interact with smartphones. Other types of machines are also treading on ATMs' turf.