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PayPal's Eventful Year

(Image: Bloomberg News)

Out with the Old Out with the Old

PayPal president Scott Thompson left in early 2012 to run Yahoo, though he soon left that job after his credentials came under scrutiny. He now runs an e-commerce startup called ShopRunner. (Image: Bloomberg News)

In with the New In with the New

David Marcus, who joined PayPal when it bought his mobile-pay company Zong, took PayPal's top job in March. In his earlier role, he helped launch Here, PayPal's answer to the Square mobile card reader. (Image: Bloomberg News)

Layoffs Layoffs

PayPal began reducing its headcount in 2012 by about 400 people. EBay CEO John Donahoe said this was to "simplify its product organization and [create] more agile development teams." (Image: ThinkStock)

Face Time Face Time

PayPal's Here card reader also hosts a mobile wallet that shows a user's picture to a merchant when that user checks in. A test of this system found some enthusiastic users, but did not generate a massive number of transactions. (Image: ThinkStock)

Digital Payments Digital Payments

PayPal's developed a point of sale system it initially tested with Home Depot. The system spread to about 20 merchants by the end of 2012… (Image: Bloomberg News)

Discover Dives In Discover Dives In

…and is set to expand exponentially in 2013 through a pact with Discover, which will allow all of its merchants to accept PayPal payments at the point of sale. (Image: Bloomberg News)

Plastic Loses Appeal Plastic Loses Appeal

PayPal's digital wallet allows users to make purchases with or without a plastic card. Seventy percent of these transactions take place without the card. (Image: ThinkStock)

Coming After Cash Coming After Cash

PayPal is making its system easier to use with cash. Users can load cash at Coinstar machines, through a Green Dot MoneyPak card and, most recently, through buying a PayPal My Cash Card in retail stores. (Image: ThinkStock)

Eyes on ISOs Eyes on ISOs

PayPal indicated at an October conference for acquirers that it is interested in working with them to reach more merchants. (Image: ThinkStock)

2012 began with the abrupt departure of PayPal's president. Upon putting a new leader in place, the eBay unit made many key moves to adapt its operations and its product line to the fast-changing payments market.

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