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Upcoming Conferences

22nd Annual Card Forum & Expo
May 16-18, 2010
Hyatt Regency Grand Cypress, Orlando, FL

Mobile Banking and Emerging Applications Summit
June 6-8, 2010
M Resort | Las Vegas, NV

18th Annual Financial Services Collections & Credit Risk Conference
October 24-26, 2010
The Wynn, Las Vegas, NV

Tips, tactics and strategy in POS and ATM sales.

  • Mobile Terminal Piques Merchant Interest, ISO Says

    As one of the first resellers of VeriFone Holdings Inc.’s PayWare Mobile service, Merchant 360 Inc. says some mobile merchants like that the service includes a card reader that enables them to get card-present transaction rates. [FREE]

  • ISO Smartphone Payment App Updated For More Devices

    ISO & Agent Weekly | March 11

    Merchant Warehouse Inc. says its mobile payment-acceptance software for smartphones now works with devices using Microsoft Corp.’s Windows Mobile and Google Inc.’s Android operating systems. [FREE]

  • Martin Eagle Signs On As Heartland’s First SmartLink Client

    ISO & Agent Weekly | March 11

    Heartland Payments Systems Inc. has signed Martin Eagle Oil Co. Inc. as the first customer for the processor’s SmartLink consolidated-network technology, Princeton, N.J.-based Heartland announced this week. [FREE]

  • Nxgen Expanding Operations Into Europe

    ISO & Agent Weekly | March 11

    Nxgen International is opening operations in the United Kingdom and Italy as part of a European expansion strategy the Whitefish, Mont.-based merchant-service provider announced last week. Diversifying geographically can help Nxgen grow and differentiate itself further, says Giuseppe Caltabiano, Nxgen president. [FREE]

  • TSYS, Bank Form Merchant Acquiring Joint Venture

    ISO & Agent Weekly | March 4

    First National Bank of Omaha plans to relinquish controlling interest in its First National Merchant Solutions merchant-acquiring arm to Total System Services Inc. in a joint venture announced this week. [FREE]

  • Hypercom Reports Third Consecutive Quarterly Profit

    ISO & Agent Weekly | March 4

    Point-of-sale terminal maker Hypercom Corp. this week reported a $624,000 fourth quarter profit, marking the Scottsdale, Ariz.-based company’s third consecutive profitable quarter. Hypercom reported a $74.8 million loss for the fourth quarter of 2008. [FREE]

  • ISOs Said To Gain Knowledge From Large Merchants’ PCI Compliance Tribulations

    ISO & Agent | March 4

    A recent study that focuses on Payment Card Industry Data Security Standard compliance among large merchants also is helpful for educating ISOs and the smaller merchants with which they typically work, observers note. ISOs should educate themselves not only about their specific markets but also about all aspects of data security and compliance in the payments industry to better serve clients. [FREE]

  • Heartland Sees Progress Despite $9.6 Million Q4 Net Loss

    ISO & Agent Weekly | February 24

    Despite a fourth quarter net loss Heartland Payment Systems Inc. attributes largely to breach-related expenses, the Princeton, N.J.-based payment processor sees “encouraging progress” in small and midsize merchant transaction-processing volume and same-store sales, Robert Carr, Heartland chairman and CEO, told analysts during a conference call last week. [FREE]

  • Agents Seek Additional Training From ISOs

    ISO & Agent | February 24

    Sales agents for ISOs increasingly are seeking additional industry training to improve their abilities to better compete for scarce business during the difficult economy, observers note. [FREE]

  • Some ISOs Believe New Lottery Ticket ATM May Help Sales

    ISO & Agent Weekly | February 24

    Attendees of the ATM Industry Association show in Miami last week crowded around an ATM some believe could revitalize ISOs that sell ATMs and are suffering from shrinking margins and a lack of new ideas to generate revenue. [FREE]

  • Moving Merchants In Could Have Legal Liability

    ISO & Agent Weekly | February 17

    A sales agent presents a proposition to move a portfolio of merchants from one ISO to another. While it sounds like a good deal for the ISO that receives the portfolio, it might not be. The ISO that accepts the merchant portfolio could be sued, even if it has not signed a written contract agreeing not to move the merchants in question. [FREE]

  • Price Remains Important To Merchants, But It Should Not Rule The Sales Pitch

    ISO & Agent Weekly | February 17

    Merchants always are interested in the cost of payment card processing, but sales agents should evaluate the importance of price when listening to merchants about their needs, observers say. [FREE]

  • Processors, Not ISOs, To Bear The Brunt Of Legislation

    ISO & Agent Weekly | February 17

    Processors, not ISOs, likely will handle many provisions of a law that takes effect next January requiring acquirers to report merchant credit and debit card transactions to the Internal Revenue Service. [FREE]

  • M&A Activity Beginning To Pick Up As Industry Consolidation Continues

    ISO & Agent Weekly | February 11

    News last week that North American Bancard has hired a financial advisor to help sort out its future and that Merchant Data Systems Inc. has purchased a 1,300-merchant ISO potentially is signaling a resurgence in mergers and acquisitions among portfolio buyers and sellers. It also signals further consolidation in the ISO and merchant-acquiring industry. [FREE]

  • ACH Federal Begins Merchant-Referral ISO Program

    ISO & Agent Weekly | February 11

    Automated clearinghouse transaction processor ACH Federal LLC is introducing a merchant-referral partner program for ISOs in the hopes of expanding its client base, according to the Chattanooga, Tenn.-based company. [FREE]

  • Effective Communication Can Stem Merchant Exodus

    ISO & Agent | February 8

    Many ISOs and merchant acquirers believe the prices they charge for card-processing services vary much less than when they could find merchants not accepting cards more easily in many locales. But as merchants consider ways to increase cash flow and reduce expenses during the "Great Recession," a term that took root last December to reflect the nation's latest economic disarray, many are shopping around for different service providers, and price remains a key factor in their decision to stay or leave. [FREE]

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