KeyBank recently expanded its mobile-banking offerings with an array of apps mFoundry Inc. developed, and the bank is weighing whether to add new mobile-payment options next.
The subsidiary of Cleveland-based KeyCorp added mobile-banking apps for Apple Inc.'s iPhone, Google Inc.'s Android or Research in Motion's BlackBerry devices, the companies announced April 23.
Gaining access to such device-specific apps was customers' "top request" for mobile-banking features and services, Jordan Olack, KeyBank vice president and mobile channel manager, said in a press release.
More than half of KeyBank's existing Android users upgraded to the new app the first week it was available, and the number of new users downloading the bank's iPhone app was double what the bank expected, the bank said in its release.
KeyBank is evaluating whether to add mobile deposit capabilities through mFoundry's platform and is "in the early stages" of evaluating integrating mobile-payment options to the system, the bank said.
The bank plans to continue expanding its mobile-banking services "in phases," Olack noted in the release.
Larkspur, Calif.-based mFoundry provides mobile-banking services to more than 675 U.S. financial institutions, including Bank of America Corp., PNC Financial Services Group Inc. and Zions Bancorp.
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