A well-established third-party debt buyer needed help. The company excelled at the core collections process, with strong predictive modeling identifying customers most likely to repay, but needed to be more efficient in contacting right parties – while mitigating risk to TCPA compliance. Download this case study to see how a third-party debt buyer was able to drive a 60% increase in right-party contact rates.
The collections, risk and credit climate is changing fast in todays uncertain economy. Collection agencies, debt buyers and lenders often are overhauling, not just tweaking, their risk and asset management strategies. Technology adoption is critical and the growing challenge for debt collectors is to quickly pinpoint which investments will offer the best returns. Staying on top of the latest regulatory evelopments is critical. As the evolution of collections and debt buying marches on, executives must make the adjustments needed to help them capitalize on a business boom sure to happen as the economy returns to health.
This special report will cover:
- How can technology help you keep pace with the competition? Where should you invest your tech dollars?
- Capitalize on the economys ups and downs.
- Where are federal and state regulators directing their attention?
- What do you need to know to ensure compliance?
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