Many bankers and financial professionals share the same view: The way financial institutions manage their customer identities no longer works. Managing user identities over the Internet is an especially flimsy process: Customers are asked to provide a user name and password and they’re in. But as is widely recognized many people use really obvious passwords that they repurpose from site to site.
Complying with the Telephone Consumer Protection Act (TCPA) is a stiff challenge. The act is designed to safeguard consumers from harassing or predatory calls. Its rules are complex and sometimes difficult to interpret, and failure to adhere can result in large fines. To help you comply with Federal Communications Commission (FCC) regulations and requirements, Neustar has prepared this set of Q&As.
The collections, risk and credit climate is changing fast in todays uncertain economy. Collection agencies, debt buyers and lenders often are overhauling, not just tweaking, their risk and asset management strategies. Technology adoption is critical and the growing challenge for debt collectors is to quickly pinpoint which investments will offer the best returns. Staying on top of the latest regulatory evelopments is critical. As the evolution of collections and debt buying marches on, executives must make the adjustments needed to help them capitalize on a business boom sure to happen as the economy returns to health.
This special report will cover:
- How can technology help you keep pace with the competition? Where should you invest your tech dollars?
- Capitalize on the economys ups and downs.
- Where are federal and state regulators directing their attention?
- What do you need to know to ensure compliance?
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