D. Stephen Wooters
Head of US Payments
RBS Citizens Financial Group
As Head of Payments, Steve is responsible for aggressively growing the consolidated Payments business in the US. Within the Everyday Banking division, the payments business provides solutions that help our consumer customers pay for the things they need to live their lives and helps companies grow with purchasing power that helps free up capital.
Previously, Steve was the Head of US Commercial Cards & GTS Americas Market Delivery - focusing efforts on supporting Business Banking, Commercial, and GBM client owning partners in delivering primary bank relationships with our spectrum of card solutions. In addition to his cards role within GTS Americas, Steve provided leadership in the establishment and execution of the GTSA Market Delivery organization coordinating with local and international marketing leadership to develop and deliver GTSAs external and internal marketing & communications.
Prior to GTS, Steve was the Director of Business Lending for CFGs Business Banking team in the US. Prior to that, Steve was with RBS National Bank, our US credit card division, where he was responsible for various functions including product development, new customer marketing, online marketing, and portfolio activities. Steve joined RBS from Bank One where he managed various businesses/ functions in consumer lending and credit cards. Steve started his career in new product development at MBNA America, including the launch of the industrys first platinum credit card and designing the first online banking platforms.
Steve holds a BA from Salisbury University in Maryland, previously a member of the Salisburys Board of Advisors, and an MBA from Pennsylvania State University in State College, Pennsylvania where for two years he held a prestigious marketing research assistantship.