Some mortgage providers and servicers are experimenting with business process automation and workflow software to automate the collections process to bring efficiency and clarity to this work.
One is mortgage servicer Green Tree.
In this webinar, Mark Foley, vice president of ARM operations at Green Tree, will share his companys workflow story. He will provide a detailed account of why the software was needed, how the deployment went, and what the results have been.
Alton Jackson, implementation consultant, Latitude Software will share best practices and a couple horror stories for installing and using workflow software.