Alibaba finds a partner in Chicago for small-biz payments

Payments are getting more complex as business gets more global, adding channels and expanding ways to sell. Part of matchmaker crowdSPRING's strategy is to find a match of its own: AliExpress, an online marketplace that's part of the Alibaba group; and to consider a foray into virtual currency.

Web Seminar Why making good decisions isn't good enough

Business leaders know they need to leverage data, predictive analytics, and decision management technology to automate and improve decision making.

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PayThink Using digital services should be as easy as driving a car

Removing friction across channels and payment types not only leads to a transformative digital banking experience, it also helps ensure those positive outcomes translate to business success for financial institutions, writes Mark Little, senior user experience researcher for digital channels at Fiserv.

PayThink Conference Mark Little 4h ago
8 times payments clashed with politics

The simple act of moving money can have a big impact on any political movement, so banks and payment networks are often caught up in issues of national importance. Here are some recent instances where payments and politics came head-to-head.

PayThink Conference Daniel Wolfe August 18
PayThink Emerging payment tech levels the field for small businesses

Shopping cart technology, digital payments, advertising platforms and global order fulfillment allow new brands to compete on a global scale, writes Tony Holbrook, vice president of marketing and commerce at Ingram Micro Commerce & Fulfillment.

PayThink Conference Tony Holbrook August 18

The Latest

Barclays puts in sensors to see which bankers are at their desks

The company says the tracking devices are a way to reduce office space and know when shared workstations are free, but "hot-desking" also raises questions about whether employees are being spied on.

Workforce management August 18

Workforce management August 18
Jack Ma is ahead of Jeff Bezos in grocery store ambitions

For years, it looked to some like Ma’s Alibaba Group Holding Ltd. was simply following in the footsteps of Bezos’ Amazon.com Inc., the world’s largest e-commerce company. But when Amazon’s $13.7 billion bid for Whole Foods Market Inc. sent shock waves across the retail industry, Ma looked prescient.

Retailers August 18

Retailers August 18
PayThink AI, advanced training can keep issuers' customer service from falling behind

Anand Subramaniam
Senior Vice President eGain

Knowledge picked up from the best customer-facing staff should be delivered by AI systems in a contextual manner at the right place and the right time to handle customer queries in the age of digital commerce, writes Anand Subramaniam, senior vice president of worldwide marketing for eGain Corp.

PayThink Conference August 18

PayThink Conference August 18
8.18.17: Your morning briefing

Welcome to the PaymentsSource Morning Briefing, delivered daily. The information you need to start your day, including top headlines from PaymentsSource and around the Web. Today: Alibaba's revenue grows; Simple changes focus; Lunar's new travel cards; Blockchain adds ether.

Briefing John Adams August 18

Briefing John Adams August 18
Alipay’s plan for North America targets merchants, not rival wallets

China's Alipay already has broad global reach—its mobile wallet is accepted at more than 100,000 retail locations in 70 international markets—but in North America it’s just getting started.

Mobile payments Kate Fitzgerald August 18

Mobile payments Kate Fitzgerald August 18
Billtrust turns to banks to consolidate business services

Billtrust has long relied on its sales force to approach businesses directly with accounts receivable technology, and it's turning to banks to automate more steps in the process of handling payments.

Payment processing John Adams August 17

Payment processing John Adams August 17

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PayThink

Using digital services should be as easy as driving a car

Mark Little

Fiserv

Removing friction across channels and payment types not only leads to a transformative digital banking experience, it also helps ensure those positive outcomes translate to business success for financial institutions, writes Mark Little, senior user experience researcher for digital channels at Fiserv.

PayThink Conference 4h ago
AI, advanced training can keep issuers' customer service from falling behind

Anand Subramaniam
Senior Vice President
eGain

Knowledge picked up from the best customer-facing staff should be delivered by AI systems in a contextual manner at the right place and the right time to handle customer queries in the age of digital commerce, writes Anand Subramaniam, senior vice president of worldwide marketing for eGain Corp.

PayThink Conference August 18
Emerging payment tech levels the field for small businesses

Tony Holbrook
Vice President
Ingram Micro Commerce & Fulfillment

Shopping cart technology, digital payments, advertising platforms and global order fulfillment allow new brands to compete on a global scale, writes Tony Holbrook, vice president of marketing and commerce at Ingram Micro Commerce & Fulfillment.

PayThink Conference August 18

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In Pictures

8 times payments clashed with politics

The simple act of moving money can have a big impact on any political movement, so banks and payment networks are often caught up in issues of national importance. Here are some recent instances where payments and politics came head-to-head.

7 rumored iPhone 8 payments features

With this year's iPhone announcement getting closer, more rumors are spreading about how Apple plans to overhaul the way its phones handle payments. Some of these have already been confirmed by Apple; others are leaking in code the company has released.

7 ways to reinvent the plastic card

From gold plating to silicon guts, the plastic card is not what it used to be. Here are some of the most ambitious attempts to make credit and debit cards relevant in a high-tech world.

Resources

Web Seminar The compliance/usability conundrum for digital onboarding and payments

Balancing the competing needs of compliance against the expectations of today’s digital native customers is no easy task.

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Mobile banking
White Paper The key ingredients to a successful omni-channel banking strategy

Download this white paper to learn how to stay competitive by embracing an omni-channel banking strategy.

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Online banking July 31
White Paper Encashing the data currency: Banking on analytics

Download this white paper to learn how to analytics are making retail banks more customer friendly, safe and efficient.

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Online banking July 31
White Paper The FinTech revolution: Onslaught or opportunity?

Download this white paper to learn how banks are prioritizing tech considerations in the FinTech revolution.

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Online banking July 31

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