Using good, old-fashioned customer service and consultation to cut down on merchant attrition has been part of the acquiring playbook for years. But that playbook is long overdue for an update.
  • In mobile payments, small numbers tell big stories

    Looking at the rise in issuers that support mobile wallets, one might think the concept has finally gone mainstream. But the actual usage numbers remain dismal, with few indications of what — if anything — will steer the market toward mobile payments.
  • PayThink Those who master bots will win payments' next battle

    A bot-powered wave is on the way, and some firms will adapt while others will simply perish. It will be survival of the fittest, writes Beerud Sheth, founder and CEO of Gupshup.
  • 8.16.17: Your morning briefing

    Welcome to the PaymentsSource Morning Briefing, delivered daily. The information you need to start your day, including top headlines from PaymentsSource and around the Web. Today: PayPal halts payments to white supremacists; Broadway shows combat scalping; PSD2 leads to more collaboration; Digiliti's woes.

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