The controversial TikTok U.S. divestiture is inching toward a conclusion, but the battle over how and where data is collected has become a geopolitical barrier to international e-commerce growth that goes far beyond the Chinese video-sharing app.
For the dozens of technology companies trying to enable shopping without point of sale terminals, making it work in a full-sized store is the path to disruption. But the coronavirus pandemic flipped the script, bringing disruption well before the technology was ready.
Several months after the pandemic took hold, Diebold Nixdorf and NCR have adopted an ATM recovery strategy that stresses contactless access as well as innovations that are similar to other industries that traditionally rely on kiosks.
Brad Windbigler, treasurer at Western Union, talks to us about how the company navigated the challenges of the pandemic — particularly as the global nature of its network meant it had to contend with moving money across parts of the world that recovered at vastly different rates from one another.