Mr. Moquin has 18 years experience in the Credit and Collections industry and co-founded ERC in 1999. In addition to 1st and 3rd party receivables management services, ERC is a Customer Experience Management company providing a broad array of services ranging from customer care to surveys to support all of their clients customer experience needs. ERC supports long standing client relationships with blue chip companies in the Communications, Financial Services and Education verticals from their headquarters in Jacksonville, Florida and multiple sites both domestic and offshore.
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Independent and authoritative analysis and perspective for every segment of the payments industry