Agenda

All Days
Monday, May 18
7:30 a.m.
Conference Registration & Morning Coffee
8:00 a.m. - 12:00 p.m.
The Most Influential Women in Payments
Click to view the Women in Payments Leadership Exchange agenda
Consumer Credit Summit
Click to view the Consumer Credit Summit agenda
1:00 p.m.
Main Conference Program Begins
1:10 p.m.
Chairperson’s Opening Remarks
1:20 p.m.
Tapping Into New Opportunities in P2P: Where Do We Go From Here?
1:50 p.m.
2:35 p.m.
Designing Credit Cards To Align With Consumers’ Goals And Lifestyle
3:00 p.m.
Afternoon Networking & Refreshment Break
3:30 p.m.
Customer Behavior & Experience
Contactless & Mobile Payment Behaviors in the U.S.
While contactless transaction volume in the U.S. is increasing, it has yet to reach the tipping point. We examine existing barriers to adoption, biases and misbeliefs about using a contactless system to pay; and discuss ways to remove those barriers. We predict when spend will occur, discuss ways financial institutions might significantly increase adoption, and tackle implications for banks, consumers and merchants.
Innovation in Cards & Payments
$10B & Below
Achieving a Seamless Digital Payments Experience That Exceeds Customer Expectations
4:00 p.m.
Customer Behavior & Experience
Growing Wallet Share By Gaining a Better Understanding of What Your Customers Want
Innovation in Cards & Payments
Maximizing The Issuer’s Investment in Contactless Cards
$10B & Below
Fintech Disruption: How Should Smaller FIs Prepare For the Future of Technology
4:45 p.m.
Customer Behavior & Experience
Innovation in Cards & Payments
Is Cross Border Innovation Keeping Up With Consumer Payment Preferences?
$10B & Below
Delivering on a Digital Member Experience in a Member-First World
Does disruption scare you? What does it mean to you?...
5:30 p.m. - 6:30 p.m.
Opening Reception
Tuesday, May 19
7:45 a.m.
Breakfast & Networking in the Expo Hall
8:45 a.m.
How Customer Behavior is Shaping P2P Payments & What Lies Ahead in the ‘20s
10:00 a.m.
Morning Coffee & Networking Break
10:30 a.m.
Card & Payments Innovators: Demo Sessions
11:15 a.m.
What Does It Mean To Be A Fintech?
12:00 p.m.
Omg, Mobile Pay is Finally Having Its Moment! Now What?
While the U.S. has trailed most...
12:45 p.m.
Lunch
1:45 p.m.
Dessert & Networking in the Expo Hall
2:15 p.m.
Loyalty & Rewards
What AI Can Tell Us About How Customers Prioritize Rewards
Innovation in Cards & Payments
How APIs & Fintech Partnerships Power New and Improved Credit Card Acquisitions
Authentication, Card Security & Fraud
Implementing Biometrics to Reduce CNP Fraud
2:45 p.m.
Loyalty & Rewards
Move Over Millennials: How Are Loyalty Programs Shifting to Focus on Gen Z
Innovation in Cards & Payments
Authentication, Card Security & Fraud
Reevaluating “Alternative”: Rethinking Data to Reduce Fraud and Improve Identity
3:30 p.m.
Networking Break & Refreshments in the Expo Hall
4:00 p.m.
Loyalty & Rewards
Stay tuned. Session details to be announced!
Innovation in Cards & Payments
FinTech Partnerships Solving for New Eco-Systems, Payment Types and Payment Requirements
Out with the old in with the new...
Authentication, Card Security & Fraud
Determining the Impact of a Single “Click to Pay” Button & Secure Remote Commerce on Merchants & Issuers
4:30 p.m.
Loyalty & Rewards
Card Rewards: What Can Be Inferred From the Evolution of Customer Preferences?
Innovation in Cards & Payments
Applying First Principles to Payments: Why Digital Treatments to Retro Products Doesn’t Cut It
Are we simply negotiating with ourselves by...
Authentication, Card Security & Fraud
Shedding Light on the Emerging Fraud Threats of the ‘20s
5:15 p.m. - 6:45 p.m.
Cocktail Reception
Wednesday, May 20
7:30 a.m.
Breakfast & Networking in the Expo Hall
8:30 a.m.
When Fintech & FI Partnerships Go Right, Can Consumers Really Win?
The influx of fintechs into the credit lending...
9:00 a.m.
Give the People What They Want: How Changing Consumer Preferences Are Shaping Today’s Card Products
9:45 a.m.
Morning Coffee & Networking in the Exhibit Hall
10:15 a.m.
How Can Open Banking Improve the Payments Experience?
Speakers
10:45 a.m.
Digital Payments Study: How U.S. FIs Are Driving Growth Through Payments Innovation
With increasing digitalization of our day-to-day lives...
11:15 a.m.
What’s Next in Card & Payments?
12:00 p.m.
Card Forum 2020 Concludes
Monday, May 18
7:30 a.m.
Conference Registration & Morning Coffee
8:00 a.m. - 12:00 p.m.
The Most Influential Women in Payments
Click to view the Women in Payments Leadership Exchange agenda
Consumer Credit Summit
Click to view the Consumer Credit Summit agenda
1:00 p.m.
Main Conference Program Begins
1:10 p.m.
Chairperson’s Opening Remarks
1:20 p.m.
Tapping Into New Opportunities in P2P: Where Do We Go From Here?
1:50 p.m.
2:35 p.m.
Designing Credit Cards To Align With Consumers’ Goals And Lifestyle
3:00 p.m.
Afternoon Networking & Refreshment Break
3:30 p.m.
Customer Behavior & Experience
Contactless & Mobile Payment Behaviors in the U.S.
While contactless transaction volume in the U.S. is increasing, it has yet to reach the tipping point. We examine existing barriers to adoption, biases and misbeliefs about using a contactless system to pay; and discuss ways to remove those barriers. We predict when spend will occur, discuss ways financial institutions might significantly increase adoption, and tackle implications for banks, consumers and merchants.
Innovation in Cards & Payments
$10B & Below
Achieving a Seamless Digital Payments Experience That Exceeds Customer Expectations
4:00 p.m.
Customer Behavior & Experience
Growing Wallet Share By Gaining a Better Understanding of What Your Customers Want
Innovation in Cards & Payments
Maximizing The Issuer’s Investment in Contactless Cards
$10B & Below
Fintech Disruption: How Should Smaller FIs Prepare For the Future of Technology
4:45 p.m.
Customer Behavior & Experience
Innovation in Cards & Payments
Is Cross Border Innovation Keeping Up With Consumer Payment Preferences?
$10B & Below
Delivering on a Digital Member Experience in a Member-First World
Does disruption scare you? What does it mean to you?...
5:30 p.m. - 6:30 p.m.
Opening Reception
Tuesday, May 19
7:45 a.m.
Breakfast & Networking in the Expo Hall
8:45 a.m.
How Customer Behavior is Shaping P2P Payments & What Lies Ahead in the ‘20s
10:00 a.m.
Morning Coffee & Networking Break
10:30 a.m.
Card & Payments Innovators: Demo Sessions
11:15 a.m.
What Does It Mean To Be A Fintech?
12:00 p.m.
Omg, Mobile Pay is Finally Having Its Moment! Now What?
While the U.S. has trailed most...
12:45 p.m.
Lunch
1:45 p.m.
Dessert & Networking in the Expo Hall
2:15 p.m.
Loyalty & Rewards
What AI Can Tell Us About How Customers Prioritize Rewards
Innovation in Cards & Payments
How APIs & Fintech Partnerships Power New and Improved Credit Card Acquisitions
Authentication, Card Security & Fraud
Implementing Biometrics to Reduce CNP Fraud
2:45 p.m.
Loyalty & Rewards
Move Over Millennials: How Are Loyalty Programs Shifting to Focus on Gen Z
Innovation in Cards & Payments
Authentication, Card Security & Fraud
Reevaluating “Alternative”: Rethinking Data to Reduce Fraud and Improve Identity
3:30 p.m.
Networking Break & Refreshments in the Expo Hall
4:00 p.m.
Loyalty & Rewards
Stay tuned. Session details to be announced!
Innovation in Cards & Payments
FinTech Partnerships Solving for New Eco-Systems, Payment Types and Payment Requirements
Out with the old in with the new...
Authentication, Card Security & Fraud
Determining the Impact of a Single “Click to Pay” Button & Secure Remote Commerce on Merchants & Issuers
4:30 p.m.
Loyalty & Rewards
Card Rewards: What Can Be Inferred From the Evolution of Customer Preferences?
Innovation in Cards & Payments
Applying First Principles to Payments: Why Digital Treatments to Retro Products Doesn’t Cut It
Are we simply negotiating with ourselves by...
Authentication, Card Security & Fraud
Shedding Light on the Emerging Fraud Threats of the ‘20s
5:15 p.m. - 6:45 p.m.
Cocktail Reception
Wednesday, May 20
7:30 a.m.
Breakfast & Networking in the Expo Hall
8:30 a.m.
When Fintech & FI Partnerships Go Right, Can Consumers Really Win?
The influx of fintechs into the credit lending...
9:00 a.m.
Give the People What They Want: How Changing Consumer Preferences Are Shaping Today’s Card Products
9:45 a.m.
Morning Coffee & Networking in the Exhibit Hall
10:15 a.m.
How Can Open Banking Improve the Payments Experience?
Speakers
10:45 a.m.
Digital Payments Study: How U.S. FIs Are Driving Growth Through Payments Innovation
With increasing digitalization of our day-to-day lives...
11:15 a.m.
What’s Next in Card & Payments?
12:00 p.m.
Card Forum 2020 Concludes