CARD FORUM: TRANSFORMING CARDS & PAYMENTS
CARD FORUM: TRANSFORMING CARDS & PAYMENTS

Card Forum is built exclusively for card and payment executives at the industry’s leading issuers, networks, retailers and innovators. The program includes cutting edge insight from the industry’s most admired and innovative institutions.

Card Forum 2018 is designed to help you increase program performance to offset downward pressure on interchange, create loyalty campaigns that grow customer spend and engagement and stay well ahead of technological innovation. Between today’s increasing number of mobile payment platforms, evolving security threats and pressure to stay two steps ahead of changing customer behaviors, issuers are faced with both critical decisions and terrific opportunities for gaining wallet share. Card Forum will help you prepare for the changes ahead to ensure you make the most of these opportunities.

BROCHURE
BROCHURE
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    Download the Brochure!
    The Card Forum program is designed to keep you ahead of an every changing industry and position your firm to succeed in tomorrow’s card & payments environment. Download the brochure today to learn more about what to expect at Card Forum 2018.

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FEATURED SPEAKERS
FEATURED SPEAKERS
DEMO PRESENTERS
DEMO PRESENTERS
INTERESTED IN BEING A SPEAKER, SPONSOR OR SHOWCASING YOUR PRODUCT?
INTERESTED IN BEING A SPEAKER, SPONSOR OR SHOWCASING YOUR PRODUCT?
Schedule at a Glance
Schedule at a Glance

    PLAN YOUR STAY FOR CARD FORUM 2018

    JOIN US AT THE INTERCONTINENTAL MIAMI


     
     
     
     
     
     
     
     
     
     

Presented by:
Presented by:
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Building Unbreakable Relationships by Removing Customer Journey Friction
5:00pm - 5:45pm

What's the impact of customer journey friction and what could reducing it mean to your business? We’ll provide tangible examples of how companies use three core elements to reduce friction at key moments throughout the customer journey, leading to remarkable experiences that drive loyalty, engagement and growth.

You will learn:

  • What is friction and where do you commonly find it in the customer journey?
  • How can you reduce friction and what are your primary tools?
  • How will reduced friction drive revenue back to your business?