Customer data

July 25, 2019 11:00 AM
Banks and third parties must work together to safeguard data being shared when a customer uses mobile apps.
5 Min Read
June 3, 2019 12:01 AM
Companies must be more prepared to defend user data from malicious outsiders, or suffer the consequences of lawsuits, sanctions from data privacy laws, decreased user trust, tarnished brand reputation, damaged investor relations and more, writes Ben Goodman, vice president of global strategy and innovation at ForgeRock.
1 Min Read
May 16, 2019 12:01 AM
A Brooklyn startup predicts a mix of blockchain and AI can give retailers a referral and conversion model like Amazon and eBay, but the merchants will have to cede some data control.
4 Min Read
April 9, 2019 1:23 PM
A Cleveland startup’s play in the crowded and noisy P2P market is to nudge the transaction as close to digital version of paper money as possible — without Venmo’s social tools or Zelle’s email model.
3 Min Read
March 5, 2019 12:01 AM
Financial institutions must manage compliance budgets without losing sight of primary functions and quality control, writes Chad Hetherington, global vice president of professional services for NICE Actimize.
2 Min Read
August 31, 2018 12:01 AM
The transparency and responsibility you demonstrate will help you build more trusting relationships with your customers and the public, according to Carl Mazzanti, founder and CEO of eMazzanti Technologies.
2 Min Read
August 27, 2018 10:00 AM
To compete with fintech startups, banks need to find more ways to use the mountains of data already at their disposal.
3 Min Read
July 17, 2018 12:01 AM
Under the Australian government’s direction, the country is implementing an open banking plan — but it's not going as far as the U.K. and EU have.
7 Min Read
PFM
Capital One Financial Corp. is limiting how account data flows to outside apps for managing finances, prompting a backlash from the bank’s customers who say they have been locked out of their own information.
2 Min Read
June 20, 2018 12:01 AM
Artificial intelligence and machine learning can far exceed human capabilities. But AI is still only as good as the quality of data that's feeding the machine, according to Sunil Madhu, founder and chief strategy officer of Socure.
2 Min Read