Leaders is a forum that brings together innovators and senior voices to share their leadership experiences and perspectives on today’s most pressing topics.

Pam Habner, Head of U.S. Branded Cards, Citi
December 2, 2020, 3:00 p.m. EDT / 12:00 p.m. PT
Disruption & Innovation
Focus on Fintech
Join Jim McKelvey, co-founder of Square as he offers his insights into where the Fintech industry is headed next year. Will a Biden administration insist on greater regulation? What will happen in the cryptocurrency markets? What will be the big IPOs in the sector? Will GooglePlex make a big splash? What new technologies or applications should we be expecting?
The Most Powerful Women in Banking Highlights
Jill Castilla shares how she and Mark Cuban, the Shark Tank/Mavericks mogul, met and have been helping small businesses survive the pandemic.
The events of 2020 have only served to accelerate a number of potentially disruptive trends among consumers when it comes to banking and financial services — What does the emerging future of consumer and retail banking now look like?
October 16
Jane Fraser, President of Citigroup and CEO of Global Consumer Bank, shares her thoughts on becoming the firm’s next CEO, expresses her gratitude for the outpouring of support she’s received, and pays homage to all the women who have paved the path before her.
October 16
Innovation is key in today's dynamic market. Suni Harford, president, asset management at UBS walks us through two significant innovations she drove in the asset management industry this year — including a ground-breaking approach to climate change and sustainable investing.
October 15
Customers' needs and expectations changed drastically in 2020, overturning conventional thinking about their experience in the process. How can we strike the right balance between embracing digital channels and recognizing the value of human touch?
October 15
Mary Mack, who heads Wells Fargo's consumer banking and small business division, talks about the challenges of reforming a bank's culture from the inside, the rise of women in the banking industry and reaching customers who need their services the most
City National Bank CEO Kelly Coffey talks about what she’s doing to create a more transparent and supportive workplace, as well as the challenges of expanding during a pandemic.
Bank of America's Managing Director for Small Business Sharon Miller led the company's involvement in the Paycheck Protection Program, which produced more than 343.000 loans, most in the country.
Future of the Workplace
Diversity & Inclusion
Future of Money
AI & Automation
Regulation & Policy