How the payments industry's COVID-19 response changed, month by month
No one could predict the full impact of the coronavirus pandemic. Many companies in the payments industry first saw it as a short-term threat that they must endure, rather than a transformative event that would still be raising obstacles almost a year down the road.
Many of those companies had to pivot sharply in just a month or two. Others were rewarded richly for their earlier investments in digital technology.
This story was compiled from reporting by PaymentsSource writers including John Adams, Kate Fitzgerald, David Heun, Michael Moeser and Daniel Wolfe.