Equifax observed an increasingly well-worn ritual of scandal-ridden firms by jettisoning CEO Richard Smith: apologize, promise to do better in the future, and sacrifice your top executive in the hopes it will ward off action by Congress and regulators.
Until recently, many of the fraud prevention tactics employed by organizations have added to, not reduced, customer friction across the buying cycle, writes Michael Lynch, chief strategy officer at InAuth.
Head of treasury services product strategy for commercial bankingJPMorgan Chase
The benefits of adopting an end-to-end payments solution are substantial and will help businesses collaborate with vendors and customers, while saving time and money, writes Stephen Markwell, head of treasury services product strategy for commercial banking at JPMorgan Chase.
As ISOs evaluate payment partners, it’s important that to dig into their existing tools and also gain an understanding of what the company’s continued investment is going to be for the future, writes O.B. Rawls IV, CEO and president of iPayment.
Historically, the industry has placed much greater emphasis on preventing fraud at the point of transaction without doing enough to stop fraudulent account openings, writes Melissa Townsley, co-founder and CEO of GIACT systems.