Alma Bank in Long Island City, N.Y., will integrate technology from Diebold that allows for cardless transactions at automated teller machines.
The bank will employ Diebold’s Mobile Cash Access software. This product allows consumers to initiate ATM transactions with a mobile device rather than a card.
With Mobile Cash Access, consumers perform transactions on their mobile device, selecting the account and how much they want to withdraw from their account. Once at an ATM, they scan a QR code on the ATM’s screen to complete the transaction.
The technology includes multi-factor authentication for security purposes. Additionally, customer information is not stored on the mobile device and is sent to the ATM through a secure VPN connection.
"Our customers are digitally connected to the world through their mobile devices. For this reason, we are continually looking for ways to enhance our mobile offerings to bring the next level of convenience to our customers," said Alma Bank president and chief executive George Katsiaunis in an Oct. 8 news release. "Diebold's Mobile Cash Access solution enables us to connect our customers with their money in a new, innovative way."