Hundreds of Bank of America Corp. credit- and debit-card customers were mistakenly charged twice for purchases made using Apple Inc.s new mobile-payment system, according to a person familiar with the matter.
The error was attributed to a processing glitch that occurred between the Charlotte, North Carolina-based bank and at least one payments network, said the person, who asked not to be identified because details of the malfunction arent public. The issue will be resolved today, the person said.
We apologize for the inconvenience and are correcting this issue immediately and all duplicates will be refunded, Tara Burke, a Bank of America spokeswoman, said in a phone interview. Trudy Muller, a spokeswoman for Cupertino, California-based Apple, didnt immediately comment.
The Apple Pay system debuted Oct. 20. As part of the service, Apple joined with the biggest U.S. card issuers including JPMorgan Chase & Co. and Citigroup Inc. and card networks such as Visa Inc., MasterCard Inc. and American Express Co. Participating merchants including McDonalds Corp. and Walgreen Co.
Jim Issokson, a spokesman for MasterCard, and Paul Cohen, a spokesman for Visa, didnt immediately return phone calls and e- mails seeking comment.