CHICAGO –A significant consumer shift away from traditional banking tasks is already unfolding among early mobile-pay adopters and the underbanked.

Banks and consumers have several "disconnects" when it comes to services provided and services wanted, James Van Dyke, president and founder of Javelin Strategy and Research, said Oct. 22 at the annual Chicago Payments Symposium at the Federal Reserve Bank of Chicago.

Subscribe Now

Authoritative analysis and perspective for every segment of the payments industry

14-Day Free Trial

Authoritative analysis and perspective for every segment of the industry