Blackbaud has added mobile payment capabilities intended for nonprofit and educational organizations to use at fundraising events.
The Blackbaud MobilePay application is integrated with payment processing through Blackbaud Merchant Services, and will operate through the company's mobile card reader, the Charleston, S.C., payment processor announced this week.
"The company made the move to add this service because nonprofits were headed in that direction in needing mobile payment acceptance at events, auctions and galas," says Steve Klein, Blackbaud's head of payment services.
The mobile app and card reader help organizations accept payments more quickly during the "rush to pay" that is common at the end of auction events when all participants are trying to purchase their items at the same time, Klein says.
Blackbaud MobilePay also works well in open areas, such as golf courses, where organizations may have different locations for participants in a charitable outing to make payments at specific golf holes, Klein adds.
Roam Data manufactures the card readers for Blackbaud. "We chose Roam Data because of its quality and the security of the product," Klein says.
Nonprofits can log into the mobile payment app on an iPhone, iPad or Android device, enter the payment amount and the payee's e-mail on the mobile device screen, swipe the payment card through the mobile reader and obtain a signature.
Blackbaud sends an e-mail receipt to the donor after the payment transaction.
When a nonprofit accepts a payment, Blackbaud Merchant Services is responsible for processing from start to finish, Klein says. "We leverage the best-in-breed payment partners in providing Blackbaud as a turn-key offering to its nonprofit clientele," Klein adds.
The company markets and sells its software and payment services directly to the nonprofit sector, Klein says. "We have more than 2,600 employees focused exclusively on serving the nonprofit community," he adds.
The company charges a single flat-fee rate for its services, with no other fees applied for processing payments for all card brands.
Blackbaud has served nonprofits and the education industry for 30 years and says it has more than 28,000 customers in 60 countries, supporting higher education, health care, human services, arts and culture, faith, animal welfare and other charitable causes.
In addition to payment and student billing services, the company provides cloud-based and on-premise software for fundraising, e-marketing, advocacy, financial management and other charity-specific services.