Bank of America customers in upstate New York were issued new debit and credit cards after a third-party breach possibly compromised their information.
BofA, like most retail banks, protects its customers against fraud when it is informed of a data breach, said bank spokesperson Betty Riess.
"Our fraud monitoring is based on information that we receive from card associations like Visa and MasterCard," she says. "If we think a customer's card information may have been compromised at a third party location, we take these proactive measures."
Though Bank of America would not say which merchant had the potential breach, local media reports note that BofA's actions followed an investigation by the New York State Public Service Commission into a breach at the Rochester Gas and Electric Corp. and the New York State Electronic and Gas Corp.