A city in British Columbia, Canada is searching for a collection agency to pursue an estimated $480,000 in outstanding accounts and fines.
Richmond, B.C. city officials typically refer up to 5,600 delinquent accounts - including parking tickets and outstanding licenses and invoices - to an outside agency each year.
The city hopes to award a new contract by the end of September, and will take requests for proposals until Sept. 4.
According to the proposal document, the city seeks to maximize dollars collected while "minimizing public complaints related to collection activities." And, because it is often unclear to the public, the document further states that the agency "shall not, under any circumstances, use any threats, intimidation or harassment of a debtor in the collection of accounts."