More than 500 cardholders may have lost money in an ATM-skimming scam at ANZ Banking Group’s local subsidiary in New Zealand over the past month, according to local media reports.
Fraudsters were able to circumvent ATM-security measures at three of the bank’s ATMs in Auckland, ANZ Bank New Zealand noted in a March 26 statement.
The bank did not confirm the number of cardholders affected or how much was lost; it said it would do so after completing its investigations.
ANZ said all the affected ATMs had been fitted with anti-skimming devices and sophisticated fraud-protection software providing constant, live reports. All of the affected customers will be reimbursed in full, the bank said.
The bank did not respond to PaymentsSource requests for comment.
According to local media reports, some customers lost as much as NZ$2,500 (US$2,060 or 1,540 euros) through illegal withdrawals from their accounts at ATMs as far away as South Africa and Thailand through counterfeit cards made with skimmed card information, though ANZ did not confirmed the information.
In addition, the affected ATMs were not fitted with the green plastic covers, which many newer machines have to make it more difficult to install a skimming device, local media reported. ANZ did not confirm this news report either.
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