Troubles with home mortgages, debt collection practices and used vehicle sales topped the list of complaints consumers filed last year with the Iowa Attorney Generals Consumer Protection Division.
Out of nearly 3,000 written complaints filed last year, 316 were related to home mortgages, 171 were debt collection complaints and 169 consumers complained about used vehicle sales practices.
Home mortgage complaints continue to top the list, but were seeing those numbers trending downward, which we think is good news, said Iowa AG Tom Miller. He noted that the 2012 National Mortgage Settlement with the nations largest mortgage servicers added rules that govern how servicers handle mortgages, including how they respond to borrower complaints.
Our Consumer Protection Division assists thousands of Iowans every year with complaints, advice and inquiries, Miller said. Iowans who think theyve been cheated or scammed should contact our office.