Business Editors/Retail Writers
OAKLAND, Calif.--(BUSINESS WIRE)--July 23, 2008--Cost Plus World Market (âCost Plusâ) recently learned that Electronic Funds Transfer devices (known as âPIN pads") at eight of its Southern California stores may have been tampered with between February 2008 and April 2008 and, as a result, certain account and PIN numbers used at those locations only may have been acquired by unauthorized third parties. After a thorough investigation, Cost Plus believes that only cards used at the eight stores identified below are affected. There have been reports of unauthorized debit card activity on some of those accounts. To date there is no evidence of any credit card fraud associated with this incident.
Cost Plus has changed its point of sale procedures nation-wide and is confident that its customers can safely use debit and credit cards at all CPWM stores. The payment card data read by a PIN pad is limited and it is not believed that other customer information, including name, address and social security number, was obtained.
The eight stores that have been identified in connection with this incident include: San Diego (372 Fourth AvenueÂ San Diego, CAÂ 92101), Oceanside (2140 Vista WayÂ Oceanside, CAÂ 92054), La Jolla (8657 Villa La Jolla Drive SuiteÂ La Jolla, CAÂ 92037), Mission Viejo (28341 Marquerite ParkwayÂ Mission Viejo, CAÂ 92692), San Dimas (638 West Arrow HighwayÂ San Dimas, CAÂ 91773), Valencia (25676 North The Old RoadÂ Valencia, CAÂ 91381), Palm Desert (44-439 Town Center Way, Palm Desert, CA 92260) and Oxnard (221 Esplanade Drive, Oxnard, CA 93030).
Since learning of the incident, Cost Plus has worked closely with the financial institutions and law enforcement officials to ensure that any of its customers impacted by this incident are identified. Cost Plus is also working with its merchant bank and the payment card issuers to ensure that any affected cards are blocked and reissued. In addition to the chain-wide changes in its point of sale procedures, the Company has begun the process of replacing the PIN pad devices throughout all of its stores nationwide and expects to complete the process by the end of August. Furthermore, the Company has engaged Verizon Business/Cybertrust, a nationally recognized data security firm, to review its overall data security program.
Cost Plus strongly recommends that consumers who have used a payment card at one of these Cost Plus retail locations between February 2008 and April 2008 should carefully review their account statements and immediately notify their credit or debit card company or bank if they suspect fraudulent use. Cost Plus apologizes to its valued customers for any inconvenience caused by this incident. The privacy of our customers and their personal information is a matter of the highest concern to the company, and every effort is made to ensure that all personal information and financial data maintained by Cost Plus is secure and safe.
Important Information for Customers
You can obtain additional information at www.worldmarket.com/securityalertfaqs or call us at 1-877-World Market (1-877-967-5362) between 4amPT-9pmPT, Sunday-Saturday.
About Cost Plus World Market
Celebrating its 50th Anniversary this year, Cost Plus World Market now operates nearly 300 stores in 34 states under the names âWorld Marketâ and âCost Plus World Market.â The store features an ever-changing selection of casual home furnishings, housewares, gifts, jewelry, decorative accessories, over 500 international wines, gourmet foods and beverages offered at affordable prices and are imported from more than 50 countries. Many items are unique and exclusive to World Market regularly supplied by an international network of individual and regional artisans developed over the Companyâs 50 years in the import business. The majority of the storeâs furniture is constructed of environmentally friendly, farm raised wood while a number of items are made out of recycled glass and yet countless are constructed of environmentally friendly bamboo. The value, breadth and continual refreshment of products invite customers to come back throughout a lifetime of changing home furnishings and entertaining needs.
Media:Sard Verbinnen & CoDan Gagnier, 212-687-8080orRon Low, 415-618-8750
State Keywords: CaliforniaIndustry Keywords: Discount/Variety; RetailSource: Cost Plus World Market
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