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Diebold Inc.'s opening yesterday of a direct-sales office in Turkey is timed to coincide with Turkish banks' plans to replace thousands of ATMs. The team of approximately 20 direct-sales staff opened the office in Istanbul, Turkey's largest city with a population of 12.6 million. Diebold's sales team replaces a third–party distributor that called on banks for Diebold, Mike Jacobsen, a Diebold spokesperson, tells ATM&Debit News, a CardLine Global sister publication. The manufacturer is moving to court Turkey's banks because it expects the market for ATMs to grow rapidly. "The ATM market in Turkey is one of the fastest growing in the [Europe Middle East Africa]" region, Danillo Rivalta, vice president and general manager for Diebold EMEA—Southern and Central Area, said in a statement. "We also know that many banks currently are replacing their old equipment … ." Jacobsen calls Turkey a burgeoning market similar to ones in Eastern Europe, and it expects to sell a range of ATMs, from multi-function machines to cash dispensers. The ATM maker is attempting to convince Turkish banks to approve its Agilis EmPower software, which accommodates in-house changes to ATM functionality, including language and bill denomination. Diebold is based in the U.S.

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