The Florida Attorney General’s office is investigating College Education Services LLC, a Tampa company that markets relief from student debt but, according to complaints, offers no services after accepting large deposits. The company also does business as College Defaulted Student Loan LLC.
The Attorney General’s office released a list of a dozen complaints filed nationwide about the company. Customers reported paying from $200 to $1,295 for debt relief, with the typical amount of $595.
College Education Services and College Defaulted Student Loan describe themselves as “in the business of assisting student loan debtors with navigating through the processes of consolidating their student loan debt with the federal government.”
The Attorney General’s Consumer Protection division has asked for company records dating to Sept. 1, 2010. In a petition filed in February in Hillsborough (Fla.) Circuit Court, the company said they have not committed any consumer protection act violations and they are “more than willing to assist” with the investigation. They called the demand “overly broad” and “unduly burdensome” because it would involve tens of thousands of pages of documents, according to the Tampa Tribune.
College Education Services holds an “F” rating from the Better Business Bureau, which says it has received 49 complaints about the business in the past three years.