An Illinois regulatory agency revoked the license of Creditors Service Bureau of Springfield Inc., a collection agency based in Springfield, Ill., and fined the company $55,000.

The state's Collection Agency Licensing and Disciplinary Board said Craig W. Lewis, owner and president of the company, didn't turn over portions of collected funds to clients.

He also failed to provide creditor clients with information on collections and continued to collect on accounts that had been terminated.

The telephone listing for Creditors Service Bureau says the number has been disconnected, and no listing could be found for Lewis.

The board said the department filed a complaint against Creditors Service Bureau in September 2009, but Lewis didn't appear to answer the complaint in October and again in December, nor did he file an answer.

Lewis’ public accountant license was suspended indefinitely in 2006 as the result of a complaint filed a year earlier.

Victimized collection clients, according to the state, included Midwest Rehabilitation Inc., Capitol Healthcare SC, Heartland Credit Union and Walton Clinic Ltd.

In the case of the Walton Clinic, Lewis apparently made a late payment of more than $3,500 in January 2009, but stopped payment on the check two days later. According to the department, the stop-payment was implemented in part because the clinic had complained about Creditors Service Bureau to the Illinois attorney general’s consumer fraud division.

The board also found that the collection agency’s license expired June 1, 2009 and wasn’t renewed until Aug. 24, 2009. However, Creditors Service Bureau continued to operate as a collection agency during that time period.

To comment on this story, contact Darren Waggoner at 815.463.9008 or

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