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The Reserve Bank of India plans to publish a draft regulation that would clarify due dates for credit card repayments, a spokesperson for the central bank tells CardLine Global. The bank intends to publish the regulation "because there is confusion amongst cardholders as to what defines the due date," the spokesperson says. Last year, 45% of complaints to the bank's ombudsman's office related to disputes over due dates. The office did not release the number of complaints. The relatively large number of complaints stems "mostly because of the lack of uniformity in check-deposit norms," the spokesperson says. "Some banks unofficially give a grace period of three days after [the credit card] due date if their cardholders make a check payment." However, other financial institutions, "mostly foreign banks, stick to their terms and conditions, which strictly say that in case of check payments the payment must be made three to five days in advance of the due date," the spokesperson adds. The bank hopes to release its draft regulation by yearend, the spokesperson says.

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