Merchants Still Ignored

Commenting on July 24 story: “Collaboration, not Conflict, is Vital to Mobile Payment Growth:”

One problem with payments today is that most of the traditional institutions treat merchants as second-class citizens. As I understand it, Mobey Forum is another one that reserves decision-making to banks and allows merchants to come pay a bunch of money to offer advice that is typically ignored. If these institutions want cooperation, they need to open up.

Mark Horwedel is CEO of the Merchant Advisory Group.

 

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