Reloadable prepaid card customers are gaining more touch points from which they can get their bank account queries answered.

Indeed, U.S. Bancorp and PNC Bank rolled out mobile apps for their reloadable prepaid products in December, thus adding to the ways in which customers can resolve their account questions. The rollouts point to minor usability improvements.

Subscribe Now

Authoritative analysis and perspective for every segment of the payments industry

14-Day Free Trial

Authoritative analysis and perspective for every segment of the industry