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Banks and credit unions face daunting challenges if they want to develop a successful mobile-banking system – starting with how to define what customers want and how to set short- and long-term strategies that will satisfy their needs. Even then, however, one question looms large: How to evaluate the multitude of vendors angling for their business? This report analyzes 13 global vendors that offer U.S. mobile-banking platforms for SMS text, mobile browser and downloadable applications, compares product features and summarizes key information necessary for decision-makers. The report covers ClairMail, Clickatell, Firethorn, Fronde Anywhere, Harland Financial Solutions, Jack Henry, M-Com, mFoundry, Monitise Americas, MShift, Sybase 365, Tyfone and Yodlee.

Primary Questions

  • What do consumers want most from mobile banking?
  • What are the main benefits and hurdles of rolling out
    mobile banking?
  • How do financial institutions develop a mobile-banking
    strategy?
  • What distinguishes the 13 vendors selling platforms
    based on SMS texting, browser-based solutions and
    downloadable applications?

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