Another Indian state is beginning to enable local consumers to pay utility bills online to make the collection process quicker and smoother.
Customers of state-run electricity provider Dakshin Haryna Bijli Vitran Nigam in the southern part of Haryana now may use their Visa and MasterCard credit and debit cards to pay their bills, according to an official at the utility. The utility is making the payment facility available through its website.
“The facility is expected to register at least 600,000 customers this year,” the official says, noting the service will be made available to the entire state by mid-2011.
When paying online, customers of the utility enter an identification code noted on their bills to bring their account details up on the screen. The then log in and choose how they want to pay, the official says.
In July, citizens in the state of Maharashtra began being able to pay their electricity bills online (see story).
The state of Orissa in January also started a similar online system for paying electricity bills designed for urban consumers and a biometric payment system for customers in the rural areas (see story).
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